AppWorks understands that the need for professional support doesn’t end when the app is released – that’s just the beginning. We also understand that over half of the costs that goes behind an app ownership is due to the maintenance costs incurred over time. New iOS or Android versions get released regularly, bugs come up, new features need to get built – we help clients through this journey. Keeping clients business running smoothly is our main objective.
Mobile App Maintenance as a Service (MAMaaS)
To simplify things for you and to take the pain out of your mobile application development and maintenance process, AppWorks offers MAMaaS, Mobile App Maintenance as a Service. And as the name indicates, we take the approach and attitude of nurturing your app to success. We look after –
- Minor, incremental and major enhancements
- Minor and major upgrades, and additions
- Bug fixing and corrective maintenance
- Performance enhancement & operational level support
As part of MAMaaS, we offer various support models. However, before offering any support model, we talk to clients to understand their needs and requirement and if required, customize the model suitably to ensure that we offer a service that fulfill client needs
Annual Maintenance Contract
This includes technical support, bug fixing and corrective maintenance, minor and major version upgrades, etc.
Full Time Employee
Dedicated support staff for major and minor enhancements including changes related to scalability, security, additional scope, architectural and performance issues, etc.
In this model, clients define the scope of work they have planned, and AppWorks will deliver as per the agreed upon scope.